Sprint/Nextel still bleeding internally
I want to see the company do well but why do subcribers continue to ditch the Kansas City based carrier?
Well, depends on who you ask. If you talk to employees, they tell you that Sprint has never recovered from the customer service issues of 5-10 years ago when they were still Sprint PCS. It’s a negatvie connotation which was slapped on the company because of a few too many rotten surveys, is it fair? Well, the context of a survey is generally fair and people respond based on experience, and sadly the experience was not good for thousands of Sprint customers. Even more damaging, news spread that Sprint was intentionally dropping certain “problem” subscribers because they could never be made happy. Basically, people who bitched too much were influenced to take a hike!
I don’t care of this was the truth or not, the facts are that Sprint is losing customers while the other carriers still flourish. I don’t even think it comes down to who has the better phones or better service, it has to be a mindset that one carrier is good and another is not good.
Sprint does a more than adequate job of pimping their name around, ownership of the NASCAR trophy, constant advertising on popular web outlets like Yahoo, a barrage of commercials in prime time slots, naming rights to halftime shows on major networks. But something is still not clicking with the general public.
How can a company that seemingly offers quality phones like the Palm Pre, Blackberry, LG, and Samsung still not make the money? They market great calling plans like call anywhere anytime to anyone , and they have very large name recognition…but still lose out to the other carriers?
Verizon has been dogged for not offering enough variations of mobile devices to it’s subscribers but yet still experiences record growth quarter after quarter. Investors predict that for every ten customers Verizon adds, Sprint loses one.
The news never seems to favor Sprint, just recently JD Power announced results from PC Magazine surveys of the wireless carriers.
Here’s what PC Mag had to say about Sprint’s results:
“Of the other major carriers, Sprint did a little better than last year and AT&T did a little worse, but both remain at the bottom with significantly worse than average (SWA) scores.” …
“Perpetual cellar-dweller Sprint has improved somewhat on all measures since 2008, but the company clearly still has a ways to go, especially with tech support, which readers gave a dreary 6.1 rating.”
In addition, talks of a Sprint takeover or partnership with Deutsche Telekom AG have been swirling over the wireless wires. Sprint is a hometown company that sadly, I don’t even use as my own wireless carrier. I can’t even explain it, it’s like sub consciously I buy into the negative hype. I only had Sprint service for two years and never had an issue, why did I change? Not sure. I recently spent time with friends in the mountains of Colorado and we all joked how one buddy’s phone worked and the others sucked.
The one’s that sucked were ATT, the phone that had a high altitude signal was Verizon, so what do I do, I switched to Verizon. I also felt Verizon offered more affordable plans and replacement incentives then ATT…hell I don’t know, they all have their positives and negatives. It all comes down to personal preference and experience, and it seems the Sprint experience has left a bitter taste in the mouths of too many wireless users.
Any truth to this?
Save your resume from destruction and don’t use these terms, please…
Please do yourself a favor and leave these all too common cliche remarks out of your resume according to Yahoo’s Savvy Networker Liz Ryan:
Just another worthless PSA from us to you in this market of joblessness, despair, depression, and utter lost hope. Have a great afternoon!
Swayze made dancing cool for a guy…
He passed away on Monday evening after a two year long battle with cancer. A lot has been said about him, I have seen great posts about Roadhouse and all the great lines in that movie, and of course the Dirty Dancing fame.
He was not an overly prolific actor however he had very memorable roles in Red Dawn, The Outsiders, and of course Ghost.
He truly showed that a man could dance and still be masculine and rough. We followed his struggle and learned much more about his strength and his 33 year relationship with his wife.
Goodbye Dalton…
MTV never lets us down…staged or not?
Either way, this was a rude move on his part. Career ending? No. Proves what kind of person he is? Yes. Enough said…
An apology is a wasted effort on his part. I like a lot of R & B artists, however, now I feel Easy E has more integrity then this clown. Actually, Easy E does have more integrity, he was a street thug and let us all know it through his rap music!
West is a punk, plain and simple.
Does your professional network actually work for you?
This is a great informational article I found on the web and a topic I bring up to a lot of people I have discussions with. The networking craze has, to say the least, become a huge activity for professionals both young and old.
However, the networking game has to be played right and you need to manage, massage, and treat your network like a living, breathing thing. I do not hesistate to mention that I know of individuals who have in excess of 500 people in their professional network, unless you are a small business owner, come on? These are great tips to professionals on how to evaluate and recontruct your professional network to better serve you.
According to Margeret Steen of Hotjobs:
1. How many former co-workers’ contact information do you have?
Focus particularly on your peers and people above you in the organization.
The more people you’re in touch with, the better. If you need to beef up the number of people in your network, a tool like LinkedIn can help, both with searching and with keeping up with former colleagues’ job moves
2. Does your network include a handful of people who could serve as references?
These people need to be willing to recommend you — and they need to know your work well. “References can’t be vaguely positive,” Civitelli said.
If you can’t think of four to six good reference candidates, you need to step up your networking to make sure people you work with know about your achievements
3. How many of your contacts have you communicated with in the past six months?
This is a measure of your active network.
“You don’t need to talk to everyone in your network every three minutes,” said Richard Phillips, owner of Advantage Career Solutions. But you should check in regularly, even if you just send a brief email saying you hope all is well. That way, when you do need to ask for job-hunting help, it will be “emotionally much easier” to make the contact.
4. Have you had lunch or coffee with someone from your network in the past month?
Make a point of meeting in person with a former colleague or another professional connection every few weeks
5. Have you attended a professional event recently?
Attending professional conferences will help you expand your network beyond former colleagues. Becoming active in a professional association will also boost your resume
6. Have you added any professional contacts in the past month?
Your network needs to grow in order to stay vital. Try to add new contacts — either by getting back in touch with former colleagues or by meeting new people — frequently
7. Are you networking “outside the box” — that is, making connections beyond your former colleagues and friends?
Job opportunities can arise from unexpected sources. Marianne Adoradio, a career counselor in Silicon Valley, recommends expanding your network to include some people outside your industry and at different stages of their careers, who can tell you about trends and opportunities you might not otherwise hear about
8. When your professional contacts get in touch with you, do you answer?
“People just kind of steer away from you if you’re not responding,” Adoradio said.
What if a contact is asking for job leads and you don’t have any? “You do have the ability to offer something of great value,” Phillips said: encouragement. This will also increase the chances that that person will help you sometime in the future
Heard It In A Bar RSS Feed- Texas – what the hell is wrong with you!? September 3, 2010I’m going to be honest with you, it is going to be very difficult for me to be calm about this. First, we had the Rep. Barton apologizing to BP for the Obama “shakedown”. Even his own party rolled their eyes and popped their Tums. I was up in arms over this and even got [...] […]She
- Lost is over and I actually miss it… September 3, 2010Six years of roller coaster loop de’ loops, dozens of undeveloped characters, and a story line that was as easy to follow as a chicken in a barnyard. If you didn’t watch Lost, you missed a show which challenged the fan to no end. Season after season of questions, theories, hypotheses’, cliff hanging plots, and a [...] […]kansasview
- Teetering on the edge…how does Bret Michaels do it? September 3, 2010I have to give Bret Michaels credit, he has battled a life of disease and he keeps bouncing back. At the age of six, he was diagonosed with Type I diabetes and has struggled to maintain his health all the while becoming an 80’s glam metal rock god, a history of hard hard partying, and what [...] […]kansasview
- A softball player who just happens to know the law, sign her up… September 3, 2010Does this woman really matter to you? If you look deep into the background of a possible supreme court justice, do you want actual bench experience or do you prefer someone who knows the law and has written a few hundred papers on well…the law? Princeton graduate, Harvard Law Dean,…on the surface at least Elena Kagan [...] […]kansasview
- When it rains for Tiger, it pours… September 3, 2010The muscle of this man has shrunk and shows more sign of atrophy as each new story surfaces. This blog did a pretty good job of leaving Tiger alone and I have to say after the recent events, I still stick to that credo. The bomb of the last couple months has dropped, the shrapnel has [...] […]kansasview
- Where have we been? September 3, 2010Well, a few good men and an even better woman started the idea of this blog and we owe it to someone to unspill the contents of our head, or at least mine. The time has come to once again say all the things I want to say and it’s an invitation for you as well! It’s [...] […]kansasview
- Brittany Murphy’s death is troubling September 3, 2010Not that it’s another tragic celebrity death, not that it’s another young life taken so early…these are all troubling and sad in their own right. It’s another tragic case of someone getting caught up in the web of drugs…the legal type! It truly saddens me that so many of these stars seek out more and more prescription [...] […]kansasview
- Internet fun for the weekend… September 3, 2010By far one of my favorite websites of late is called GraphJam.com. Essentially, the website attempts to break down the world and how we interact with it in a series of graphs. It is hilarious when you see how the world around us can be so easily summed up in a pie or bar chart. [...] […]kansasview
- So why are more companies not yet hiring? September 3, 2010U.S. Workers are still filing a large amount of unemployment claims and this is after five weeks of declines in this area. Where are the culprits and which industries are still hurting? It’s apparent as we have seen over the last year is that a gradual stabilization of the economy does not naturally translate to a increase [...] […]kansasview
- Facebook is down…Facebook is down…5:42 (cst) September 3, 2010This website is not a help desk for Facebook but it’s a civic duty to keep the American public aware of all possible natural disasters!! Facebook is down! Facebook is down! Don’t toss your Iphone in the river or hurl it at your wife and complain that it doesn’t work worth a s***. Here is the current [...] […]kansasview
- Texas – what the hell is wrong with you!? September 3, 2010
